Top Rated Rideshare Service in Bloomington-Normal Illinois
Important Update:
Online booking is now unavailable due to browser compatibility issues.
No worries — just scroll down to see how you can easily request a ride!
What is Neighborly Rideshare?
Neighborly Rideshare is an appointment-based rideshare service that blends traditional rideshare features with a unique, community-focused approach.
As a "localized" Transportation Network Company (TNC), our services are exclusively available within the city limits of the communities we serve.
We offer two main services
Rideshare Standard
Book a ride now or up to 48 hours in advance! This service includes round trips and multi-stops (2 stops max).
Rideshare Premium
Request weekly rides up to seven days a week, without the need to interact with our booking software on a daily basis.
Where we provide service
Neighborly Rideshare provides services within Bloomington-Normal, IL and select surrounding towns located within 15 minutes of city limits.
Below is a list of the areas we currently serve:
Towns Within 15 Minutes of Bloomington-Normal:
Downs (Southeast) – ~10 minutes
Towanda (Northeast) – ~10 minutes
Hudson (North) – ~12 minutes
Carlock (West) – ~15 minutes
Heyworth (South) – ~15 minutes
Lexington (Northeast) – ~15 minutes
Danvers (West) – ~15 minutes
🚨 Important Note:
We do not operate within these towns but can provide rides to and from these locations.
Any ride requests outside of Bloomington-Normal and the listed surrounding areas will not be accepted at this time. As we expand our driver network, we may extend our service areas in the future. Stay tuned for updates! 🚗✨
Two ways to request a ride
Via Text
You can send us your ride request via text message, and one of our support agents will assist you promptly.
Important: To help speed up the process, please copy and paste the template below into your mobile device's text message app and fill in the details:
Name:
Ride Request Date and Time:
Pick-Up Location:
Stop Location (if needed):
Drop-Off Location:
Via Phone
Give us a call at 833-443-2863.
To request a ride, simply press 1.
Important: If a live agent is unavailable, you’ll be assisted by our automated AI Receptionist, Natasha. Please leave your ride details with her — the system will record and transcribe your message so our team can schedule your ride as quickly as possible.
Important Update Regarding Online Booking:
We’ve temporarily removed our online booking form due to ongoing browser compatibility issues. We're actively working on a more reliable solution to serve you better.
Thank you for your understanding and patience!
Easy Pricing
Morning Rate
$1
Per GPS Minute
6 AM to 6 PM
Evening Rate
$1.10
Per GPS Minute
6 PM to 12 AM
Overnight Rate
$1.20
Per GPS Minute
12 AM to 6 AM
Minimum Rate
$6
Minimum
For Rides Under 6 Minutes
Pricing is based off the total duration (time) of your ride via Google Maps.
Wait-Time, Late Cancellation, Same Day Reschedule, and No-Show Fees May Apply
Payments We Accept
Payments are processed via Square POS at the end of your ride with your driver.
FAQs
Where does Neighborly Rideshare provide service?
We mainly provide Rideshare services within Bloomington-Normal Illinois.
Does Neighborly Rideshare travel to other outside cities and towns?
Neighborly Rideshare provides services within Bloomington-Normal, IL and select surrounding towns located within 15 minutes of city limits.
Below is a list of the areas we currently serve:
Towns Within 15 Minutes of Bloomington-Normal:
Downs (Southeast) – ~10 minutes
Towanda (Northeast) – ~10 minutes
Hudson (North) – ~12 minutes
Carlock (West) – ~15 minutes
Heyworth (South) – ~15 minutes
Lexington (Northeast) – ~15 minutes
Danvers (West) – ~15 minutes
🚨 Important Note:
We do not operate within these towns but can provide rides to and from these locations.
Any ride requests outside of Bloomington-Normal and the listed surrounding areas will not be accepted at this time. As we expand our driver network, we may extend our service areas in the future. Stay tuned for updates! 🚗✨
How do I have the best experience with Neighborly Rideshare?
We highly recommend that customers be proactive with booking rides on our service. If you're booking for work, school, or appointments; our 48 Hour in Advance Rideshare Standard and Rideshare Premium service is our most reliable and efficient services.
Does Neighborly Rideshare rent out vehicles?
Nope.
Do you accept cash payments?
Due to the safety and security of our drivers, Neighborly Rideshare does not accept cash payments. We accept debit/credit cards, Apple Pay, and Cash app Pay via Square POS. Customers can make payments with their driver at the end of their ride.
Is Neighborly Rideshare safe?
Is Neighborly Rideshare safe?
Absolutely. Every Neighborly Rideshare driver undergoes a thorough vetting process, including both national and state background checks. Additionally, all drivers must have lived in the Bloomington-Normal area for a minimum of two years, ensuring they are familiar with the community and its needs.
For added safety and peace of mind, all rideshare vehicles are equipped with front, cabin, and rear-facing cameras. These cameras capture video footage during trips to help ensure safety, assist in incident investigations, and support service quality. All footage is securely stored and accessed only when necessary, in accordance with our Privacy Policy.
Customer Reviews
“I love riding with this Rideshare! The drivers are excellent and they always get you where you need to go on time. I am so glad we have this convenience in our town and no longer have to take Uber or Lyft! I would recommend Neighborly Rideshare to everyone and excited to see this company grow!”
“Great customer service! Always on time and very reliable. Very friendly. Doesn’t rush if you don’t come right out. You will always have a ride, especially if you book in advance.”
“Ever since it was started in January 2023, Neighborly Rideshare has shown to be one of the best rideshare companies around. My first ever ride with Tristan sealed the deal of never having to use Uber again. With nice service, a nice fleet of vehicles , smooth rides, and a warm welcome every time you get in the car, Neighborly Rideshare is my definite go-to! 10/10 no doubt trying again!”
Hour Of Operations
Online Booking Hours
Monday–Friday
5 am–10 pm
Saturday-Sunday
5:30 am-10 pm
Official Support Phone #
(833) 443-2863
Office Location
501 North Main Street Suite 7
Bloomington Illinois, 61701